vFairs is a leading all-in-one event tech platform that helps organizations host engaging virtual events. Our platform empowers businesses to create immersive online experiences, fostering meaningful connections and driving success.
About the Role
As we're growing in scale, we have a rising number of clients in the region that are reaching out
to us for customizing, enhancing and deploying these events for them. This growth has created
a need for a seasoned, experienced leader to step up and liaise between clients and our
development hubs, organize our project activities, set client expectations, prioritize operations
and ensure quality delivery.
Responsibilities
● Manage a portfolio of events at any given point of time and plan event delivery
schedules
● Full event life cycle ownership: successful event delivery will include full-service delivery
from handover from pre-sales to post-event closure calls
● Provide on-site leadership for project team by building and motivating team members to
meet project goals, adhering to their responsibilities and project milestones
● Work with development and event setup teams to ensure event customization and client
requests are delivered on-time
● Report on event success criteria results, metrics, test and deployment management
activities
● Employ project management practices and engineer processes to ensure the team can
deliver high-quality results to each client to compel them for renewals
● Prepare estimates and detailed project plan for all phases of the project
● Procure adequate resources to achieve project objectives in planned time frames
● Manage the day-to-day project activities and resources and chairs the project
management team meetings
● Monitor staff performance and complete performance reviews
● Provide status reporting regarding project milestones, deliverable, dependencies, risks
and issues, communicating across leadership
● Understand inter-dependencies between technology, operations and business needs
● Ensure technical accuracy, scalability and quality of event through collaboration with
development teams
● Measure and optimize processes to increase renewal rate of customers and their
satisfaction scores
● Conduct post-event calls to collect candid feedback from customers, capture
testimonials & create follow-up actions on each feedback item
● Develop and deliver progress reports, proposals, requirements documentation and
presentations to various audiences, including project team, sponsors and key
stakeholders
● Coach, mentor, motivate and supervise project and program team
Skills
● Bachelor’s Degree in appropriate field of study or equivalent work experience
● Fluent in Arabic and English
● Minimum 1-2 years of project management experience, including tracking and planning
projects
● Minimum 1-2 years of experience working with business stakeholders within a
Cross-functional matrix environment
● Proven ability to work in an ambiguous environment and collaborate across multiple
areas in order to achieve a common business objective
● Interpersonal skills to influence and spur change, facilitate and enhance performance
within a cross - functional environment
● Demonstrate decisiveness in resolving business problems, making decisions and
identifying priorities